Dog Huntin' Supply wants our customers to be completely satisfied. If after 10 days you change your mind and have not opened or tampered with the product in anyway, contact us by e-mail or phone for the correct address to send the item to. Our products are shipped from different locations, therefore make sure you email or call us for the correct address to ship the item to. There will be a restocking charge to cover any fees or costs we have incurred, and shipping will not be refunded. If there were no fees incurred you will not be charged a restocking charge. If, within 10 days, you have any problem with your product, please email or call us to explain the problem, so we can take care of it. Email or call the on-line office number for the quickest way to resolve your issue. If you have any problems with your product after 10 days the product will be covered under the warranty from the manufacturer. If you have any questions, please don't hesitate to call our local store 740-289-2779 or our on-line office 740-970-0671 for Terri or e-mail us at: firstname.lastname@example.org . We will do our best to make sure you are satisfied and will continue to be our customer in the future.